Terms of service
By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using our website, placing an order, or accessing any part of our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Products & Pricing
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, update information, or modify prices without prior notice.
3. Orders
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorized activity, or pricing errors.
Once your order has been confirmed and shipped, it cannot be cancelled.
4. Payments
We accept secure payment methods available at checkout, including Cash on Delivery (COD) where applicable.
All online payments are processed through trusted and secure payment providers.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on your location, courier delays, weather conditions, or public holidays.
For complete details, please refer to our Shipping Policy.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
For hygiene and safety reasons, opened or used beauty, skincare, makeup, nail care, and fragrance products cannot be returned unless they arrive damaged or incorrect.
7. Intellectual Property
All website content, including text, graphics, logos, product images, designs, and branding, is the property of [Your Store Name] and may not be copied, reproduced, distributed, or used without written permission.
8. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability shall never exceed the amount paid for the purchased product.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We are committed to protecting your personal information and maintaining secure transactions.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website after any changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates (UAE).
12. Contact Us
If you have any questions regarding these Terms of Service, please contact our customer support team through our Contact Us page or by email.