Terms of Service

Last Updated: August 15, 2026

Welcome to Glowsy Emirates. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colors, packaging, appearance, and product details may vary slightly from the images shown on the website.

We reserve the right to correct errors, update product information, or change product availability at any time.

3. Pricing & Availability

All prices displayed on our website are subject to change without prior notice.

We reserve the right to modify or discontinue products at any time.

If an obvious pricing or product information error occurs, we reserve the right to cancel the affected order and provide a refund where applicable.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, or cancel an order for reasons including:

• Product availability

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery limitations

• Other circumstances beyond our reasonable control

If we cancel a prepaid order, any applicable refund will be processed through the relevant payment method.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within the UAE.

By placing a COD order, you agree to provide accurate contact and delivery information and to be available to receive the order and make the required payment.

Repeated refusal or failure to accept COD orders may result in restrictions on future COD purchases.

6. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframes stated in our Shipping Policy.

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, incorrect addresses, or other circumstances outside our control.

Customers are responsible for providing accurate delivery information.

7. Returns & Refunds

Returns, replacements, and refunds are handled according to our Refund & Return Policy.

Beauty and personal-care products may be subject to hygiene-related restrictions on returns once opened or used.

8. Intellectual Property

All content on this website, including but not limited to logos, images, graphics, product descriptions, text, designs, and other materials, is owned by or licensed to [Store Name], unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

9. Prohibited Use

You agree not to use our website for unlawful or unauthorized purposes.

You must not:

• Attempt to gain unauthorized access to our website or systems.

• Use the website to conduct fraudulent activities.

• Submit false or misleading information.

• Interfere with the operation or security of the website.

• Copy or misuse our website content.

• Use automated systems to collect website data without permission.

10. Third-Party Services & Links

Our website may use third-party services, payment providers, delivery partners, advertising platforms, or contain links to third-party websites.

We are not responsible for the content, availability, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer

We make reasonable efforts to keep our website and information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

Product information should not be considered medical advice. Please follow the product manufacturer's instructions and discontinue use if you experience an unexpected reaction.

12. Limitation of Liability

To the maximum extent permitted by applicable law, [Store Name] shall not be responsible for indirect, incidental, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable UAE law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted means you accept the updated Terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes shall be subject to the applicable jurisdiction of the UAE.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Glowsy Emirates
Email: glowsyemirates@gmail.com