Shipping policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely across the United Arab Emirates.
Processing Time
- Orders are processed within 1 business day.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Dubai, Abu Dhabi & Sharjah: 1–2 business days
- Other Emirates: 2–4 business days
Delivery times may vary during public holidays or promotional periods.
Shipping Charges
- Free Shipping on qualifying orders (if applicable).
- Standard shipping charges will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details so you can monitor your delivery.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delivery Attempts
If the courier is unable to deliver your package after multiple attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or if an item is missing, please contact us within 48 hours of receiving your package. Our support team will assist you as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team. We're always happy to help.